Mailer Penalties & Mailer's Scorecard
Security & Security For Mail Operations
How To Become A Better Manager
One Day Training Program
Thursday, November 16, 2017
Holiday Inn Capitol / Washington, DC

550 C Street SW, Washington, DC 20024
Don’t miss MAILCOM’s One-Day Critical Issues In Mail Management
Training Program
where you will learn :

+ Best Practices in keeping your people and facilities safe
+ Full Service Mail & Mailer's Scorecard Regulations & Deadlines
+ New Postal Service rates and regulations for 2018
+ Potential threats and custom responses
+ Creating & Improving Your Mail Services Operations Guide

7:30 - 8:30am Registration & Coffee Hour
8:30 - 9:30am Keynote Presentation
9:30 - 12:30pm Training Sessions
  12:30 - 1:30pm Luncheon Served
1:30 - 4:30pm Training Sessions
4:30 - 5:00pm Networking Reception
Featuring leading experts in government mail operations, mail safety and security, and facilities management PLUS expertsfrom the U.S. Postal Inspection Service.
MCOM-Accredited Management Certificate Issued To Attendees Completing The Program
New Postage Rates & Regulations For 2018
Business mail operations face postage rate hikes in 2018 as well as Move Update assessments for poor mail quality. This workshop details the changes ahead as well as how to user your Mailer Scorecard to monitor mail quality across several USPS programs, including Full-Service, eInduction and Seamless Acceptance. You will learn how to access the Mailer Scorecard and the information available, who can see it and what it means. Attendees will learn how to use drill-down reports, access piece-level data to identify quality issues, and understand the postage assessment process
Thursday, November 16, 2017, Time TBA

Choosing the Best Move Update
Method for your Mail

NCOALink®, ACS™, and Ancillary Service Endorsements provide the information to maintain an up-to-date mailing list, but which one is best for the mail you send? Do you qualify for Move Update Alternative methods? Plus learn what you need to do to meet the requirements for free Full Service and Basic OneCode ACS® in 2018.
Thursday, November 16, 2017, Time TBA

Creating (& Improving) Your
Mail/Delivery Services Operations Guide
One of the most difficult challenge any operation faces is communicating to the company what services are provided and a service standard for each. Developing and publishing a Standard Operating Procedures manual for mail and delivery services is critical to its success and to ensure that every employee has a document of services rendered. It also benefits in the training process of new employees to learn how things are done and how to operate all the equipment located in the operation center. If you ever considered or are looking at creating an operations guide then this session is for you.
Thursday, November 16, 2017, Time TBA

Detect and Protect: Mail Screening for all Budgets

Explore the options for blending mail screening techniques into your mail center, from basic inspection to full scope threat detection. The incorporation of mail screening initiatives and procedures into Mail Center operations is no longer “optional”. Federal entities are required to have all inbound mail and parcels inspected and reviewed for mail-borne threats. CBRNE threats and while powder hoaxes have become more and more prevalent and easy to introduce into facilities through the mail stream, creating a new sub-sector of mailroom management-mail screening services.
Thursday, November 16, 2017, Time TBA
Identifying Essential Security Training
for Mail and Admin Personnel

As international and domestic terrorism events increase around the world, security directors and mail center managers face the constant challenge of providing personnel with up-to-date training with minimal disruption. This facilitated open forum addresses the most current security topics, the application of Federal regulations, and the role training plays in helping your organization mitigate risk. We will discuss a variety of training methods and how each can be used to enhance threat understanding and awareness.
Thursday, November 16, 2017, Time TBA

Why You Need TNT in Your
Government Mail Center

Learn the importance of “Training and Teamwork” in your Mail Center. Discuss techniques for strengthening your mail services support staff, fostering a positive and productive work environment, and participate in an interactive session with team building exercises! This is a great session for all managers of mail operations in government, corporations, and institutions.
Thursday, November 16, 2017, Time TBA

Manager vs Leader
We have all worked for them, the good and bad managers or leaders. But what is the real difference between a manager and a leader? Most managers do not even realize that they are just managing their operation and not leading their greatest assets, their employees. Come discuss the differences between the two and how to transition from a manager to a leader. Learn techniques to catapult not only your career, but also that of your teammates or other managers that you might supervise. Learning to “lead” will arm you with the tools to elevate you and your program to new heights that would never be achieved by just “managing” daily operations.
Thursday, November 16, 2017, Time TBA

Safety & Security Training
Requirements and Compliance

This session will provide an overview of current safety and security training requirements for federal and commercial mailrooms. This is a facilitated discussion on general training requirements as outlined in 41 CFR and Best Practices along with more advanced training options you may want to consider, and the various methods your mailroom can used to fulfill those needs. Thursday, November 16, 2017, Time TBA
October 20th, 3:30-4:20 pm
Enrollment includes all sessions, keynote, luncheon, and receptions as well as supporting documentation. A certificate signifying program completion will be sent to attendees participating.   Please select payment method.

Enrollment Fee   CARD #:
Regular Full Rate Before 10/5/17 $375    
Regular Full Rate After 10/5/17 $395   Security Code:
Group Rate Enrollment (per person)   SIGNATURE:
Two People From Same Agency/Company $365   DATE:
Three People From Same Agency/Co. $345    
Four + People From Same Agency/Co. $325   TOTAL $